CRMtravel IT Solutions provides annual service plans designed to deliver continuous and reliable IT support throughout the subscription period. If you decide to cancel your service, the following terms will apply.
To cancel your subscription, you must submit a formal written request by email to support@crmtravel.in. Please include your account information and the reason for cancellation so that our team can process your request.
Cancellation requests should be submitted at least 30 days before the renewal date of your annual subscription. When the request is received within this timeframe, your service will remain active until the end of the current billing period and the subscription will not be renewed.
Our services are offered on an annual subscription basis. Therefore, cancellation during an active subscription period does not qualify for a partial refund or pro-rated adjustment. Once the annual service term has started, the annual subscription fee remains non-refundable.
Once a cancellation request has been successfully processed, access to CRMtravel IT Solutions services will remain available until the end of the current subscription period. Services will then be discontinued.
CRMtravel IT Solutions is committed to providing dependable services to its clients. Since our services are offered through an annual subscription model, refunds are generally not available except in specific circumstances described below.
Once an annual subscription has been purchased and payment has been completed, the subscription amount is generally non-refundable, regardless of the level of service utilization. Clients are encouraged to review their business requirements carefully before subscribing.
If CRMtravel IT Solutions is unable to provide the agreed services due to a significant technical issue originating from our side, the matter may be reviewed by our team. Depending on the circumstances, duration, and impact of the disruption, an appropriate service credit or partial refund may be considered.
Any refund-related dispute should be submitted in writing to support@crmtravel.in within 30 days from the original service start date. Each request will be reviewed based on the individual circumstances of the case.
Where a refund has been approved, the applicable amount will normally be processed within 7–10 working days. Processing time may vary depending on the payment method or financial institution involved.
By subscribing to CRMtravel IT Solutions, you acknowledge that you have read, understood, and agreed to the terms outlined in this Cancellation and Refund Policy.
See how Kairamya Journeys can help streamline operations, automate bookings, and grow your travel business.
Manage bookings, dispatch, customer records and reporting from one centralized platform.